.. _incident-reporting:

==================
Incident reporting
==================

This page contains information and guidelines for how the Binder team handles
incidents and incident reports. Remember, **incidents are opportunities to learn**!

Principles and guidelines for incident reporting
------------------------------------------------

- Inspiration for our guidelines: `Google SRE guide, Managing Incidents <https://sre.google/sre-book/managing-incidents/>`_.
- Team management and takeaways from incidents: `Etsy Debriefing Facilitation Guide <https://extfiles.etsy.com/DebriefingFacilitationGuide.pdf>`_.

Example template for incident report
------------------------------------

- :doc:`Example template for incident report <template-incident-report>`

Incident history
----------------

(in reverse chronological order)

.. toctree::
   :maxdepth: 1
   :glob:
   :reversed:

   ./2*
   template-incident-report