(incident-reporting)=

# Incident reporting

This page contains information and guidelines for how the Binder team handles incidents and incident reports. Remember, **incidents are opportunities to learn**!

## Principles and guidelines for incident reporting

- Inspiration for our guidelines: [Google SRE guide, Managing Incidents](https://sre.google/sre-book/managing-incidents/).
- Team management and takeaways from incidents: [Etsy Debriefing Facilitation Guide](https://extfiles.etsy.com/DebriefingFacilitationGuide.pdf).

## Example template for incident report

- [Example template for incident report](./template-incident-report.md)

## Incident history

(in reverse chronological order)

```{toctree}
:maxdepth: 1
:glob:
:reversed: true
./2*
template-incident-report
```